Policies

Prints: It is YOUR responsibility to check prints once received within 24 hours for correctness, damages and defects. Should you receive anything like this please contact us right away so that we may remedy the situation. Ensure you are following the directions from our Pressing Instructions sent with your order and choose your temperature based on your heat press. Every heat press has a sweet spot for pressing transfers.  Once the prints have been pressed, we are no longer responsible. We will do what we can to replace, refund or credit your account for damaged or defective transfers if it is due to an issue on our end. If you are missing transfers please let us know as soon as possible, so, that we can either resend what is missing, give credit, or refund. We are human and can make mistakes.

Shipping Method: We offer multiple shipping carriers for you to choose from when checking out. At times, we may have to switch shipping carriers at the last minute but will make sure that we use a comparable shipping provider to meet your needs.

     

    Shipping times:

    • Sublimation TAT will take 1-5 business days to be processed. Once a tracking label is created, you will get an email that has your tracking number where you can then track your order!
    • DTF Transfer Order TAT 3-6 business days to be processed.
    • Tumblers, Coffee Mugs, Campfire Mugs, Car Coasters and License Plates TAT is 7-14 business days. 
    • If you purchase Sublimation Transfers with DTF Transfers your whole order will ship within the DTF Transfer TAT time frame.
    • If you need your Sublimation Transfers sooner than you need to place your Sublimation Transfer order separate from your DTF Transfer order.
    • Orders are processed in the order they are received. 
    • If order is placed for DTF on a Monday and you need them on that Saturday your order will not be there in time as print time plus ship time is not possible as we make every effort to have a fast turnaround We will not compromise our quality to rush the process that could result in poor prints. NO EXCEPTION to this. 
    • We make every effort to fulfill orders as quickly as possible, but sometimes life happens and we are human.
    • Shipping time might vary depending on location, shipment method and other factors.
    • Also, orders shipped via USPS may take longer as they are still having issues with all of their shipping throughout the US.

     

    Shipping cost:

    • DTF(non gang sheets) and Sublimation Transfers Orders up to $30 will ship for $6 USPS first class shipping with tracking. Insurance May be purchased for an additional charge.
    • DTF(non gang sheets) and Sublimation Orders with over $30 will ship for $10 USPS Priority Shipping which includes insurance.  
    • DTF Gang Sheets are shipped by weight. 
    • Tumblers, Coffee Mugs, Campfire Mugs, Car Coasters, and License Plates are shipped by weight.
    • UPS shipping is also available as a shipping option $10.

    Licensing: YOU (the purchaser) are responsible for checking all potential trademarks and copyrights associated with an image. We carry the proper licensing from designers to sell our transfers and have completed research on our end. By purchasing from Triple D's Designs you are agreeing that we are not responsible for any trademark or copyright infringements accrued on the purchasers end.

    All sales or sales codes are only valid for a period time that will be noted.